On the temptation, in small ministry work, to assume supporters will forgive our shortcomings because our hearts are in the right place — and why that bar has quietly moved.
The moment a small ministry crosses the line from "you can wing it" to "you need to start writing things down" — and why the practice matters more than the tool.
What I shopped on the nonprofit CRM market, why I eventually built something instead of bought something, and what I'd tell another executive director sitting where I was sitting two years ago.
Buy Cortex once. Host it yourself. Hand it to your successor.